Measured outcomeComplex planning,
radically shortened.
Planning logic, design system, and configurator became one guided flow.
- Role
- Design Lead
- Impact
- 4h → 7m
- Evidence
- 9.5/10 CSAT
Selected work · 2013–present
Four client projects, plus the career path behind them. Different systems. Always the same question: what has to become clear so that product and team can actually move on?
Measured outcomePlanning logic, design system, and configurator became one guided flow.
Observed changeA tolling platform is being modernized while it still has to work. My job: make decisions clear enough that UX, business, and frontend do not keep starting over.
Observed changeOne UX team, several dev teams, and contacts in each grid company, all working on the same B2B workflows of a platform that kept changing. My lever: a shared way of deciding and delivering.
Observed changeThe goal was a way of working that lets the teams make better and more accessible decisions themselves.
How I got here
How visual execution turned into UX leadership, laid out like a project.
Observed changeThe roles changed. The throughline did not: sorting out complexity, making quality visible, and setting teams up so they can move forward together.
Still open questions?
Some client work is confidential. The cases show how decisions were made. Anonymized flows and components are available on request.
If you want to know how I work: a conversation gets there faster than case study number six.